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The Art of Phillip Frankcombe

Privacy

The Art of Phillip Frankcombe is bound by the National Privacy Principles contained in the Commonwealth Privacy Act. The Principles are designed to protect the confidentiality of personal information and the privacy of individuals by regulating the way personal information is managed.

We understand that when interacting with us the privacy and confidentiality of your personal information is important to you. That is why we are committed to safeguarding the personal information you provide to us.

What information do we collect?

The Art of Phillip Frankcombe may collect personal information about you through our interactions with you. By way of example, The Art of Phillip Frankcombe may collect information about individuals in the course of responding to product queries or orders. The personal information collected may vary depending on your particular interaction with The Art of Phillip Frankcombe but will be limited to that information necessary to record and manage our interaction with you (eg. your name, relevant contact details and relevant information).

The Art of Phillip Frankcombe may provide links on its website to other sites including sites run by its affiliates. These sites may have different privacy policies and you are advised to check the privacy policy on those sites.

How does The Art of Phillip Frankcombe use personal information and to whom does Enlightened Therapies Pty Ltd disclose it?

The Principles generally require The Art of Phillip Frankcombe to use personal information only for the primary purpose for which it is collected, or for secondary purposes which are related to the primary purpose.

In general,The Art of Phillip Frankcombe uses personal information for the following purposes:

to provide ongoing information about The Art of Phillip Frankcombe's products and services to people that The Art of Phillip Frankcombe believes may be interested and to comply with legal obligations. In most cases, if you do not provide information about yourself which The Art of Phillip Frankcombe has requested, The Art of Phillip Frankcombe may not be able to provide you with the relevant service or information required.

Sensitive information is subject to greater restrictions

Some personal information collected by The Art of Phillip Frankcombe is considered 'sensitive'. Sensitive information which The Art of Phillip Frankcombe may collect includes a person's state of health and medical history.The Principles require that sensitive information is used and disclosed only for the purposes for which it was provided, or a directly related secondary purpose, unless you agree otherwise or for other specific reasons such as if the use or disclosure of this information is required by law or to prevent a serious and imminent threat to life or health of an individual.

Security of personal information

The Art of Phillip Frankcombe is committed to keeping your personal information secure. All reasonable precautions will be taken to protect information form loss, misuse or alteration. This information will be shared within the The Art of Phillip Frankcombe group of companies only. Except as described above we will not knowingly disclose any of this personal information to outside parties unless you have consented to the disclosure or we are required by law to do so. While we endeavour to keep information and materials on the Site, including those provided by you or on your behalf, secure and confidential, we will not be responsible for any breach of security caused by third parties and do not represent that the Site is completely secure. The Art of Phillip Frankcombe has directed its staff that personal information must be dealt with in accordance with this Policy and kept secure from unauthorised access or disclosure.

Cookies

The Art of Phillip Frankcombe, in common with many website operators, may use standard technology called cookies on this Site. Cookies are small data files that are downloaded onto your computer when you visit a particular website. You can disable cookies by turning them off in your browser, however, some areas of the Site may not function properly if you do so.

Spam

The Art of Phillip Frankcombe's interactions with you are also regulated under the Spam Act. The Art of Phillip Frankcombe complies with these laws and will not send you a commercial electronic message unless permitted by the Act. Accessing and Updating personal information that The Art of Phillip Frankcombe holds about you The Art of Phillip Frankcombe has appointed a Privacy Officer to oversee Enlightened Therapies Pty Ltd's management of personal information in accordance with this Policy and the Commonwealth Privacy Act. The Privacy Officer's contact details are set out below. You can, in most cases, access the personal informationThe Art of Phillip Frankcombe holds about you. If you wish to do so, please contact the Privacy Officer. The Art of Phillip Frankcombe endeavours to ensure that the personal information it holds is accurate, complete and up-to-date. Please contact the Privacy Officer if you believe that the information The Art of Phillip Frankcombe holds about you requires changing or becomes out-of-date.

What if you have an enquiry?

If you have any questions about this Privacy Policy or The Art of Phillip Frankcombe's privacy practices please contact the The Art of Phillip Frankcombe Privacy Officer. The Art of Phillip Frankcombewill endeavour to act promptly in response to a request.

How to contact us

If you have questions about The Art of Phillip Frankcombe and privacy, wish to provide feedback about this policy, would like to update your personal details held by The Art of Phillip Frankcombe or wish to access information held by The Art of Phillip Frankcombe about you, please contact The Art of Phillip Frankcombe's Privacy Officer.

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